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The Washington Network, Inc., Reports Rapid Increase in the Adoption of Hosted VoIP Phone Systems Among Small to Mid-sized Businesses

Cost reduction and other benefits drive demand fro popular telephone system


Alexandria, VA — April 19, 2010 — The Washington Network, Inc., a leader in VoIP phone systems and computer network support for businesses in the Washington DC area, announced today that hosted Voice over Internet Protocol (VoIP) has experienced tremendous adoption by small to mid-sized businesses.  A number of distinct benefits such as cost reduction, system flexibility, built-in business continuity and advanced applications are driving the demand for hosted VoIP technology.

Unlike a traditional phone system, hosted VoIP requires no on-site PBX hardware, resulting in profound upfront cost savings. Instead, VoIP systems use remotely hosted, fully redundant offsite enterprise servers to place and receive calls via the Internet.

For additional savings, hosted VoIP technology enables a business phone system to be completely scalable and flexible – users can add or remove phones at any time.

Rick Endres, president of The Washington Network, reports that hosted VoIP serves the needs of entrepreneurs and enterprises alike. “It delivers powerful features such sophisticated auto attendants, disaster recovery tools and applications designed specifically for telecommuters and remote workers,” says Endres. Hosted VoIP systems include features such as unified messaging, automatic call distribution, call recording, find-me/follow-me, Outlook integration, softphone software, call flow reporting as well as traditional PBX features.

What’s more, hosted VoIP users are generally not restricted to proprietary telephones. They can often use industry-leading IP phones from providers such Cisco and Polycom, which are available from a number of sources.

The U.S. market for hosted IP voice services for business is expected to grow from 828,350 seats in 2008 to 4,910,499 seats in 2013, a compound annual growth rate of 42.8%, according to Interactive Data Corporation (IDC), a market research firm that focuses on the IT segment.  “For many customers, off-premise communications technology is preferable,” says Endres. “In a hosted environment, you can take advantage of cost savings, unmatched flexibility and great features knowing that if a disaster occurs, whether a power outage or natural, the system will remain up and easily accessible, with no interruption. It all adds up to an advantage for your business.

“At The Washington Network, after we understand our clients’ strategic business objectives, we recommend the right technology to support all of their needs. In more and more cases today, that means a hosted solution,” added Mr. Endres.

About The Washington Network, Inc.


Founded in 1987, The Washington Network, Inc. in Alexandria, Virginia, provides computer network support and VoIP phone systems for businesses and associations in the Washington, DC Metro area.

Primarily serving clients without a large in-house IT staff, The Washington Network helps clients lower operating costs while increasing worker productivity. The company’s flat-rate managed services include remote network monitoring, preventive maintenance, network security, help desk, redundant back-ups and on-site support.

A member of the Alexandria Chamber of Commerce, The Washington Network has been honored as the Chamber’s Professional Service Business of the Year.

Through its strategic membership in the Technology Assurance Group, The Washington Network serves and supports clients with multiple locations across the U.S. and Canada.

The Washington Network is located at 30 South Quaker Lane, Alexandria, Virginia 22314. For more information on The Washington Network, call 703.212.7100 or visit www.WashingtonNetwork.com.

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