News
The Washington Network Simplifies & Streamlines Technology to Serve Seniors
Leading Unified Communications Provider Brings Enterprise Level Technology to Senior Living Communities to Improve Lives
Alexandria,
VA — May 24, 2017 – The Washington
Network, Inc., a leader in unified communications, announced today that the
company will now offer a turn-key;
television, internet, nurse call, business and residential phone service in a
managed solution to the senior living communities across the nation. The
Washington Network is an elite provider of managed IT services that is capable
of delivering complex, high-end, enterprise-level IT solutions as well as
streamlined, simplified IT solutions that are as user-friendly as one would
expect to see in senior living communities. To make things even easier, The
Washington Network differentiates itself from the competition with an on-site
concierge employee, ensuring that every single piece of technology is always
functioning at peak levels for residents. According to the Administration on
Aging, “The older population—persons 65 years or older—numbered 46.2 million in
2014. They represented 14.5% of the U.S. population, about one in every seven
Americans.” The Washington Network has found new ways to innovate by making
some of their products and services simpler and easier-to-use than ever before,
while simultaneously providing a client experience that is incredibly personal,
which is especially important in these environments.
It’s pivotal to keep our seniors connected,
especially in senior living communities. Whether that connection comes from a
grandmother smiling as she sees her grandson’s pictures on social media, a
nurse who needs to lookup a medication to make sure it's the right fit for a
patient or a grandfather who’s on a group call with all his family members
singing him happy birthday. Their job is to make sure that the “Happy Birthday”
phone call comes through clearly so that grandpa can hear everyone’s voice, the
grandmother has a device that automatically logs her into Facebook so she
doesn’t have to be frustrated trying to remember to her password and that the
nurse has easy access to their database of medical information to go above and
beyond to ensure patient safety.
“It doesn't matter whether you’re
having a videoconference with high-powered executives or if you’re a senior who
has been looking forward to an evening conversation with one of your grandkids.
Technology exists to bring people together and it’s our job to make sure it
performs,” stated Rick Endres, President at The Washington Network. “That’s why
we’re so happy to be able to offer our on-site technology concierge to handle
any problem that comes up on-the-spot so residents can focus on enjoying their
stay instead of how to hook up their new technology. We consider it a privilege
to serve this section of the community who needs their technology to be as
straightforward as possible, which has coincidentally provided us with insights
that we will undoubtedly use to improve the efficiencies of our offerings to
SMB (small to mid-sized business) clients, as well.”
As a Member of Technology Assurance
Group (TAG), an international association of privately owned managed IT
companies, who collectively represent close to $350M in products and services, The
Washington Network now has the ability to serve this section of the population
on a national basis. In other words, through the cooperative participation of
companies all across the nation, they can deploy solutions across several
different marketplaces and locations, reducing cost and increasing happiness
across the board.
The Washington Network has also
found that technology can not only foster connection, but perhaps suggests the
possibility for better health, as well. According to Lisa
Berkman, chair of the Department of
Society, Human Development and Health, “Social participation and integration
have profound effects on health and well being of people during their
lifetimes. We know from previous studies that people with many social ties have
lower mortality rates. We now have mounting evidence that strong social
networks can help to prevent declines in memory. As our society ages and has
more and more older people, it will be important to promote their engagement in
social and community life to maintain their well being.”
The Washington Network has pledged
to work in whatever ways it can to serve this generation and if technology can
strengthen these social ties, even in the slightest bit, we consider that to be
quite a noble service to the world.