Complete IT Services

More Than Support For Your IT Systems. 
Support For Your Business.

If your organization operates 10 to 500 workstations, The Washington Network can completely manage all aspects of your computing and networking systems, giving you better performance, more uptime and low, fixed monthly costs that add up to annual savings.

What's more, we provide insightful consulting and advice based on deep knowledge of the latest IT developments, and more than 22 years experience in the business of the Washington DC metro area.

The problem most companies faceThe Washington Network serves the DC metro area

Small and medium size businesses report an average of 50 hours of lost productivity per year per employee due to IT problems. For a $50,000-a-year employee, that’s more than $1,250 per year per employee. How do companies try to reduce this loss?

  • Managing and troubleshooting desktops, networks, servers, backups and IT security is not a core activity for most businesses. Yet they often devote a disproportionate amount of time and resources to managing computers and computer networks. This often includes hiring dedicated IT staff (and replacing them annually), or burdening an existing staff member with additional IT responsibilities.

  • The predictable result: Crucial updates, patches, virus protection and back-ups don’t get implemented. Hardware crashes. Software conflicts slow down operating systems. Entire systems go down. Employees get frustrated. Work comes to a screeching halt.

  • IT support operators working under the old “break/fix” model profit when you face more IT problems rather than less!

The solution: Gold Seal Managed Services from The Washington Network

The Washington Network has implemented and managed computer networks in the metro Washington area since 1987. We have the experience, the expertise and the resources to maximize the performance of your IT assets.

Why should you consider Gold Seal Managed Service from The Washington Network?

  • Eliminate expensive repairs and recovery costs
    Our 24/7 network monitoring and maintenance will save you money by preventing expensive  network disasters from happening in the first place.

  • Get faster performance, fewer glitches, and practically zero downtime
    Systems will degrade over time, causing them to slow down, hang up, and crash. Rick Endres, TWN President, on the main benefit of Managed ServicesOur preventative maintenance and network monitoring will detect these problems early and prevent them from escalating into more expensive repairs and downtime.

  • The benefit of an in-house IT department without the costs
    As a Gold Seal Managed Service customer, you’ll quickly access a knowledgeable support staff should you have any kind of problem or question.

  • Substantial discounts on IT services that you are already buying
    Under this program, you’ll pay one flat, affordable rate and get all the technical support you need.

  • Eliminate trip fees and receive faster support response
    Remote tools will enable us to access and repair most network problems right from our office.

  • Budget for network support just like rent or insurance
    You pay a flat fee monthly, and avoid unexpected emergency costs.

  • Safeguard your data
    We’ll automate your back ups, remotely and on-site for redundancy.

  • Stop threats cold
    Eliminate debilitating spam, pop-ups, spyware and malicious hackers.

  • Stop viruses
    Get virus protection updates regularly and automatically.

  • Gain incredible peace of mind
    As a manager, you already have enough to worry about. We’ll make sure everything pertaining to your network’s security and reliability is handled so you don’t have to worry about it.

  • Our goals are your goals
    With the Gold Seal plan, we benefit by eliminating problems and downtime. Just the opposite of the old “break/fix” model.

In short, for a predictable flat fee per month we will provide with 24/7 monitoring, preventative maintenance of your network and unlimited technical support.  We will keep you up and running, because when it breaks, it doesn’t cost you. It costs us.

The starting point: Your business objectives

The Washington Network will work with you to create a plan specifically to meet your business objectives. For a flat monthly fee, everything is included. Hardware and software. Back-ups. Updates and patches. Licenses. Security.

It could not be easier. We will:

  • Design your network
    We work with your management to design a network that gives your staff maximum flexibility to accomplish their objectives, while giving you complete system administration capabilities.

  • Provision all hardware and software
    We are the Washington area’s only premier member of the Technology Assurance Group, giving us the combined buying power of nearly 200 affiliate IT providers throughout North America. We can spec just the right network components at just the right price.

  • Implement the system
    Whether you are an established organization that needs a customized roadmap, or a startup with conventional needs and a tight budget, we can implement a system that surpasses your expectations and “future-proofs” your organization.

  • Provide complete IT support
    Our Gold Seal Managed Service includes onsite and remote preventive maintenance, remote 24/7monitoring, call-in help desk, and on-site service with service-level agreements.

  • Protect and back up your data
    We will protect your system from viruses, hackers, spam, thieves, power outages, natural disasters, man-made disasters and even human error. We provide multiple firewalls, world-class virus protection via software and hardware appliances, automated on-site and remote backup and protection against employee tampering.

  • Prepare for disaster recovery
    Backup is nothing without recovery. Along our data security measures, we design systems with redundant hardware and virtual servers, in secure locations, for fail-over capability. Buildings can be destroyed by malicious acts or natural disaster, but your mission-critical data will be secure and available.

  • Integrate telecommunications into your IT network
    We are leaders in the convergence of voice and data systems. Our 4th-generation VoIP phone systems provide unsurpassed voice quality and network reliability, with built-in redundancy to assure service continuity. What’s more, we help you turn reams of digital information into business intelligence with easy-to-use, but sophisticated reporting systems and automation of call handling. This is where technology can provide a significant business advantage.

Questions about Gold Seal Managed Services, or anything else?

 Let us show you how you can have incredible peace of mind. Call us at 703.345.4000, or email