Five-Star Warranty

Coverage you can count on

The Washington Network believes the quality of the products we sell should directly relate to the warranty we offer for those products. Because today's telecommunications systems have become more complex and software-driven, companies recognize the need to control escalating on-going costs. The Washington Network offers a program unequaled in the industry.

A one-year warranty is standard in the industry. Some companies may even offer two-year warranties.

Better warranties from The Washington Network

The Washington Network provides a five-year parts and hardware labor warranty on all PBX and key systems. A three-year warranty is provided on all computer telephony systems.

Through The Washington Network, Inc.'s partnership with Technology Assurance Group, a nationwide network of certified telecommunications dealers, our clients receive these Five Star Warranty benefits.

  • Five-year parts and labor
    All major voice-related components, including PBX cabinets, power supplies, circuit cards, telephones and voice mail systems carry a full five years parts and hardware labor warranty. There is no service call charge, labor or materials charge for components which must be repaired or replaced.

  • Nominal deductible for service events
    Customers are billed only a nominal $75 deductible charge for each service event. Customers selecting coverage under the Gold Seal Maintenance program pay no deductible.

  • Extended warranty
    Extended warranties are available for service and maintenance, covering all costs for parts and labor necessary to maintain the system after the expiration of the Five Star Warranty period.

Questions about our Warranty, or anything else?

The Washington Network delivers total solutions that lower your costs and enhance your capabilities. Call 703.345.4000, or email us with your questions.